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Schools & Nonprofits Frequently Asked Questions

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Am I eligible for schools & nonprofits terms?

To be eligible for schools & nonprofits terms, you must be an organization (or officially affiliated with an organization) that has a physical or online location. Eligible organizations include nonprofit and for-profit institutions, such as:

  • Public and private schools
  • Childcare centers
  • Literacy organizations
  • Pediatric healthcare and therapy offices
  • Tutoring centers
  • Educators affiliated with any of the above

*All references to schools & nonprofits on this FAQs page include all of these eligible organizations. 


I am an educator buying for my classroom or my organization. Do I qualify?

Yes, you qualify. Please provide proof of affiliation with your organization. You'll be able to upload it on the Schools & Nonprofits inquiry form.


How do I sign up for a school & nonprofit account?

Please complete the Schools & Nonprofits inquiry form and provide your Tax ID number, if relevant, or proof of affiliation with your organization. 


How do I sign up for a school or nonprofit account if I already have an existing account on the Barefoot site?

Please email help@barefootbooks.com to inquire about updating your existing account type for a school & nonprofit type.


What is your standard school & nonprofit discount?

Schools and nonprofit organizations ordering online receive 20% off MSRP, in addition to other regular special offers.


Do you have an order minimum for school & nonprofits?

We do not have a minimum order requirement for online orders.


Do you offer special products to school & nonprofit customers?

We offer exclusive Classroom Sets that include books and other products by grade / age level, educational program, and more. These sets are specially-curated by an educational specialist.

We also offer printable activities and discussion guides available through the Resource Library in your online account.


Do you offer special terms for bulk orders?

If you’re interested in placing a high-volume order for your school or nonprofit organization, you can inquire about your eligibility for a bulk discount by contacting Taylor Harriman, Senior Manager, Educational Markets at taylor.harriman@barefootbooks.com.


How much does shipping cost?

We ship to addresses in most parts of North America. This includes all Canadian provinces and all contiguous US states (excluding Alaska, Hawaii, Puerto Rico and APO/FPO addresses).

When ordering online through www.barefootbooks.com, shipping rates are based on the service level you select and net cart total after discounts and credits. One delivery address is acceptable per order; deliveries to multiple addresses will require multiple orders.

For details on our shipping and returns policy, click here.


Do you accept backorders?

At the moment, we are not able to accept backorders or pre-orders.


How do I get tax-exempt status on my online orders?

Barefoot Books currently collects sales tax in all required states or provinces. By indicating that you are tax-exempt and submitting the necessary forms for your state or province, Barefoot Books will not charge sales tax on your orders. Proof of tax-exempt status can come in the form of one of the following: Federal tax ID certificate, certificate of exempt status, or other acceptable proof for the state where the items will be shipped. In the event that we cannot verify your tax-exempt status, Barefoot Books will charge applicable tax on all orders placed.

In order to not be charged tax on your order, please upload your Tax Exempt forms on the Schools & Nonprofits inquiry form when signing up for an account. If your account is approved, you will be able to update your Tax Details online in your Account Dashboard.


How long will my order take to process?

Orders are processed and then shipped from our warehouses within 2 business days of receipt. Our US warehouse is located in Menasha, Wisconsin and our Canadian warehouse is located in Milton, Ontario.


What payments do you accept?

We accept VISA, MasterCard, Discover, American Express*, and PayPal.
*Not accepted on our Canadian site.


What is your return policy?

We do not offer returnable terms for online orders.

If your order arrives with damaged or incorrect items please contact help@barefootbooks.com within 7 business days of receipt. A credit will be issued within 2 business days.


Who can I contact to check on my order?

Once you have completed your online order, you will receive an order confirmation email which will be sent to the email address used in your account set up.

Once your order ships, you will receive a shipment confirmation email which includes the tracking number for your order.

If you need additional information on the status of your order, please email us at help@barefootbooks.com.


Where can I find your current catalog?

You can view our online catalog here. If you'd like to receive a copy in the mail, please email your name and address to help@barefootbooks.com.


Where can I find product news and other updates about your company?

Please visit our Press & Awards page.


How can I set up a fundraiser?

You may contact a Community Bookseller to set up and run an in-person or online book fair or fundraiser for your organization.


What if I don't qualify for a schools & nonprofits account?

You can create a free Barefoot Books account and be eligible for regular special offers and discounts. Learn more here.


What do I do if I’m having trouble with this website?

Email help@barefootbooks.com with a description of the problem.


Where can I find your site’s privacy policy and terms of service?

Click here for our privacy policy and here for terms of service.



Didn't find your answer here? Contact us!
Barefoot Books Customer Servicehelp@barefootbooks.com
or call toll-free on 866-417-2369, Monday to Friday, 9am-5pm EST
We look forward to hearing from you!


Additional FAQs are available for general customers, Community Booksellers and Retailers.
For more information, click the links below:
General FAQs | Community Bookseller FAQs | Retailer FAQs